A Fortune 50 CRM leader partners with Okareo on voice

We're excited to share that a Fortune 50 CRM leader is now working with Okareo to refine its voice agents to world-class quality. (The customer is not named here at their request.)

When your product is how other companies talk to their customers, "good enough" voice isn't good enough. The bar is every language, every accent, every noisy line — and the only way to hit it is to test against all of them, on purpose, before real callers ever do.

Why voice, why Okareo

• Depth in voice. Synthetic callers in 30+ languages and locales, with background noise, clipping, multiple speakers, and barge-in built in — not idealized studio audio.

• One view for the whole call. Audio, transcript, and trace on a single timeline, so designers and engineers debug the same conversation instead of trading screenshots.

• Edges, not just scripts. Drivers explore the behaviors nobody thought to write a test for — the language switch, the interruption, the caller who won't stay on topic.

Together we're turning "it sounded fine in the demo" into a measurable, repeatable quality bar the team can hold on every release.